Teamviewer Into Mac Gray Screen

by

Some users reports that after launching TeamViewer for a remote session, it freezes and gets stuck on connecting to, and resultantly halts.

But on my end all I saw was this (see screen cap) Team Viewer has worked fine in the past, we've been using it for about 6 months maybe every week or two, but tonight all I had was a grey desktop, and menu bar. I was able to select tiems in the menu, although I could not see the drop down options. We are both using Mac Book Pros. Teamviewer Connect greyed-out and disabled What a week sometimes things just keep going wrong for no reason. Today it was Teamviewer not giving me the option to connect to a remote PC to simply view their desktop and help the person with an issue they were facing. The log path might differ on a 64-bit system and/or if the directory of TeamViewer was changed on installation. To open the directory containing log files; go to the Extras - Open log files. Menu on the main TeamViewer screen. – Tim Visee Jun 3 '16 at 10:16.

If you are one of those affected or using TeamViewer as alternative to Chrome Remote Desktop then check out the below-mentioned solutions to fix it!

4 Solutions to Fix TeamViewer Stuck on Connecting to Problem on Windows & Mac

Mac

In this guide, we will show you what possibly causes this issue on TeamViewer and how to get rid of it.

  1. May 10, 2021 A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.
  2. How To Remix On Garageband Mac Teamviewer Grey Screen Mac Catalina Teamviewer Pc To Mac Not Working Izotope Rx 7 Preview Izotope Ozone 8 Virtual Dj Mobile Download Android Teamviewer 12 Host Mac Don' T Show This Dialog Again What Is Garageband On Ipad Mini 4 Serato Dj Pro 2. 2 And Scratch Live Sl3.

Some of causes might include a PC that does not have permission for remote access. Similarly, you might be using an outdated version of TeamViewer on your Windows PC or Mac, that might be causing this issue.

Please note that the below-mentioned solutions applies to both Windows and Macs, so if you are facing error on any of these systems, feel free to try these fixes/methods to fix it.

So let’s get started!

Fix # 01: Update TeamViewer

This is a very easy thing to do.

You simply need to open TeamViewer, and look for the ‘Help’ tab on the top. Now click on ‘Check for new version’. If you see a newer version available, download it and install it.

Restarting after this process is preferable. You should be sure to follow these steps on both the computers.

Teamviewer Into Mac Gray Screen

Alternatively, you can un-install the current version of TeamViewer, and download the latest version from here.

If this does not fix the issue, do not worry, follow the other solutions.

Fix # 02: Disable Standby Mode

Disabling Standby Mode can also get you rid of this issue. For this purpose, follow these simple steps:

  1. In Windows start menu, search for ‘power settings’.
  2. When this windows options, look for advanced settings on the right side of the screen.
  3. Click on Edit power plan.
  4. Now, change the setting to Never for both the tabs (put the ocmputer to sleep or turn off the display).
  5. Save the changes and restart your computer.

Fix # 03: Use Server ID

  1. Open Teamviewer and click on Help tab.
  2. Click to ‘About Teamviewer’. In this menu, you will find ‘Teamviewer Server ID’.
  3. Now send this code to the person with whom you were trying to connect with. He should use this ID instead of the default ID.

Fix # 04: Enabling Remote Control for the Computer

This method has fixed the issue for many users. If none of the above solutions worked in your case, hopefully, this will solve the issue of TeamViewer stuck on connecting to…

Teamviewer Into Mac Gray Screen Windows 10

Follow the steps below:

  1. Open run with Windows + R. type ‘sysdm.cpl’.
  2. Now click on the ‘Remote’ tab.
  3. Make sure this ‘Allow this computer to be controlled remotely’ is enabled.
  4. Click on Advanced and check the’ Remote Control’ feature.
  5. Apply and restart your PC.

Hopefully this fixes the issue. After following these steps, this issue should be solved.

  • Establish incoming and outgoing connections between devices
  • Real-time remote access and support
  • Collaborate online, participate in meetings, and chat with others

Buy a license in order to use even more TeamViewer features

Check out additional TeamViewer remote desktop support and collaboration downloads

Immediate assistance:

TeamViewer QuickSupport

Optimized for instant remote desktop support, this small customer module does not require installation or administrator rights — simply download, double click, and give the provided ID and password to your supporter.

Unattended access:

TeamViewer Host

TeamViewer Host is used for 24/7 access to remote computers, which makes it an ideal solution for uses such as remote monitoring, server maintenance, or connecting to a PC or Mac in the office or at home. Install TeamViewer Host on an unlimited number of computers and devices. As a licensed user, you have access to them all!

Join or Start a Meeting:

TeamViewer Meeting

Macbook Pro Gray Screen

TeamViewer Meeting installs on your desktop all the essential meeting tools you need to communicate better with your teams and clients, from anywhere, any time.

Other Resources

Looking for an older TeamViewer version or want to learn more about our supported operating systems?

Teamviewer Into Mac Gray Screen With Question Mark

See previous versions
Supported operating systems
Changelog